Overview

This privacy notice will advise you about our guidelines concerning the use of your personal information, including the reasonable efforts we make to protect your personal information in accordance with these guidelines, and about what choices you have concerning our use of such information. Please read this notice carefully.

Privacy

We keep your private information private by: Not selling your information. You have entrusted the YMCA of Northern Colorado (“The Y”) with your personal information, and we're committed to using it wisely. The Y will not sell, share or otherwise transfer your personal information to anyone without your consent.

Restricting who has access to your information. The Y takes reasonable precautions to restrict access to your Internet account and personal information only by employees who are authorized to have such access for business purposes. If you have any questions or concerns about our privacy policy, please contact us. The Y may need to change this policy from time to time to address new issues and reflect changes on our websites or within YMCA branches. We will post material changes on our website.

Scope of Privacy Policy

This policy applies to the personal information that you provide to The Y, either through our websites and mobile applications or in person at a YMCA branch or program site. This policy does not apply to your use of unaffiliated sites to which our websites link. This policy does not apply to Personal Health Information (“PHI”) collected through the YMCA Diabetes Prevention Program or any other program offered by The Y that requires the collection of PHI or other HIPAA-protected information.

Collection of Personally Identifiable Information

The Y collects personally identifiable information (PII) from you when you voluntarily submit such information to us. The collection of PII may occur in person or on a website or mobile application operated, provided or otherwise controlled by The Y. This information may include your name, home address, email address, telephone number, date of birth, demographic information, sex-offender status, membership status, emergency contact information and other information that we may need to collect in connection with certain events, including but not limited to:

  • Registration for, or participation in, events, classes, camps and other activities or programs offered by The Y

  • Participation in YMCA Nationwide Membership

  • Registration for surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions or other services or activities offered on our website

  • Answering your inquiries about our websites, organization, membership, or other services or activities

  • Registration as a member of The Y

Photography

We take photos on a regular basis. By participating in our programs, being physically present at our sites or any YMCA program gives the YMCA automatic approval to use your image in any manner it deems appropriate. This policy extends to all age groups. The permission given by your presence does not expire once you leave the program. If, during the photographic process, you request the YMCA not use your image, the YMCA will make its best efforts to comply. However, the YMCA cannot guarantee full compliance with your wishes. You will be asked to sign a photography waiver as part of your membership.

Use and Disclosure of PII

If you do provide us with PII, The Y may contact you based on the information you provide to communicate with you about YMCA activities that may be of interest to you and your family.

The Y will use its best efforts to never disclose any PII about you to any third party for purposes unrelated to the YMCA without having received your permission except as provided for herein or otherwise as permitted or required under applicable law.

We do not rent or sell PII, including information provided about children, to third parties. The Y may share PII with trusted service providers, such as payment processors, technology partners, or other providers that need access to your information to provide operational or other support services while you are a YMCA member or program participant. In certain circumstances, we may also share information with select similar nonprofit organizations that may offer activities of interest to you.

We may also provide PII to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the provision of such information is required or permitted by law, such as in connection with the investigation or assertion of legal defenses or for compliance matters.

Collection of Payment Transaction Information

When you make a payment or donation, we collect information to process the financial transaction and may use that information to contact you in the future about The Y and its programs. Your payment information is transmitted to us using a secure Internet method that helps maintain the privacy of this information. During the time your payment information resides on our computers, it is in an encrypted format and can only be accessed by authorized personnel with a decryption key.

Collection of Non-Personally Identifiable Information & Cookie Usage

We collect non-personally identifiable information, including through automated collection tools, to enhance your experience, analyze usage, and support our operations. Upon visiting our website, you will be presented with a cookie consent window allowing you to accept, reject, or manage your preferences for non-essential tracking technologies.

  • Essential Cookies: Necessary for the website to function properly (e.g., navigation, secure areas). These cannot be disabled through our consent banner.

  • Performance & Analytics Cookies & Web Beacons: Small files or clear graphic images ("web beacons") that help us understand how visitors interact with our site, measure traffic, and improve user experience.

  • Functionality Cookies: Allow the website to remember choices you make (such as username or region) to provide enhanced features.

  • Targeting/Marketing Cookies: May be set through our site by our advertising or analytics partners to build a profile of your interests and show you relevant content on other sites.

Automatically collected data may include your IP address, browser type, device operating system, referring pages, and interaction history on our sites. Although an industry-standard do-not-track (DNT) protocol has not yet been established, The Y manages your preferences directly through our consent management system.

Use of Non-Personally Identifiable Information

We use non-personally identifiable information for our purposes related to running YMCAs and their programs, and, in particular, to administering websites, and, in the aggregate, to determine what technologies are being used. We may also share aggregate, non-personally identifiable information with third parties.

Collection of Sensitive Information

Where necessary, The Y may collect certain sensitive information from you, including:

  • Payment card or bank account information to process fees or donations

  • Health information in connection with various fitness programs, programs in which we are responsible for supervising children, health screenings or other health service events that we may provide from time to time

Access to sensitive information is restricted to those individuals who have a legitimate need for access. We will not use or disclose your information to third parties unless such disclosure is necessary to accomplish the purpose for which the information is collected.

Privacy of Children

We are mindful that young people need special safeguards and privacy protection. We realize that they may not understand or be able to meaningfully consent to the provisions of our policy or be able to make thoughtful decisions about the choices that are made available to our adult users. We strongly urge all parents or legal guardians to participate in their children’s exploration of the Internet and any online services and to teach their children about protecting their personal information while online.

To provide the services we offer, we sometimes need to collect certain information about children in both online and offline contexts. If we ask for PII from children under 13 in connection with our online services, where required, we will comply with the Children’s Online Privacy Protection Act (COPPA), including taking additional steps to protect the privacy of such information, including:

  • Obtaining verifiable consent from the parent or legal guardian of the child before collecting or using the child’s PII

  • Notifying parents about what PII is being requested and how that PII will be used and/or shared, such as through this policy

  • Limiting the online collection of PII from children to no more than is reasonably necessary to accomplish the purpose of the collection

  • Giving parents a description of and access to the PII we have collected from their children

  • Offering them the opportunity to request that such PII be changed or deleted

  • Offering them an opportunity to prevent any further use or collection of information about their children

  • Maintaining reasonable procedures to ensure the confidentiality, security and integrity of the personal information collected

We may also need to collect certain information about children and minors in an offline context, such as when:

  • A parent or legal guardian of a minor signs up for a membership including the child at a local YMCA, or for a program or camp we offer at one of our locations

  • Minors visit our facilities without a membership, where we may collect information about them to be able to contact their parent or legal guardian to notify them of an injury or other issues involving the minor

Please note, the YMCA does not have control in contacting children if they/parents/guardians list a minor as the primary contact, the minor registers themselves online, or if the minor’s contact information is provided in any manner for alerts, texts or emails. Our software cannot distinguish between an adult’s contact information and a child’s contact information.

Links to Other Sites

Users may find other content on our websites that link to the sites and services of other third parties. We do not control the content or links appearing on these sites. Third-party sites or services, including their content and links, may be constantly changing and may have their own privacy policies and customer service policies. We encourage you to review the privacy policies of any third-party sites or services before providing any of them with your personal information.

Choice/Opt-Out

  • Managing Cookie Preferences: You can update or change your consent settings for cookies and web tracking at any time by clicking the "Cookie Settings" link located in the footer of our website or by re-opening the cookie consent window on your browser. Alternatively, you may set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Note that if you disable or refuse cookies, some parts of this site may become inaccessible or not function properly.

  • Email & Direct Communications: If you opt-in to receive promotional information from us, you can change your mind later. You may opt out by contacting [email protected] or logging into our registration website to manage your communication preferences.

  • Text Message Communications: We use text messaging to communicate with you about your service. Normal messaging rates apply and the frequency of messages may vary. Mobile carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • Opt-Out of Text Message Communications: You may opt out of text messaging anytime by replying to any message with STOP or contacting us at [email protected]. This will end the communications from that particular phone number. You may continue to receive service-related and other non-marketing text messages from other phone numbers managed by the YMCA and you may opt out of those in a similar fashion.

Personal Data Access and Accuracy

You may contact The Y with inquiries or complaints regarding the use of information about you. We will use reasonable efforts to grant reasonable requests to access data about the requester. We will also make reasonable requests to correct any incorrect or misleading data about the requester.

Security

The Y takes appropriate administrative, technical and physical measures to safeguard against unauthorized processing of personal information, and against the accidental loss of, or damage to, personal data. We maintain appropriate physical, electronic and procedural safeguards to protect your personal information collected via the website. Access to information is restricted to employees who need to know information in the course of providing operations or services. However, The Y cannot provide an absolute guarantee of the security of any of our websites or any other site on the Internet.

Consent to Transfer

YMCA websites are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to The Y will be transferred to the United States by using YMCA websites, participating in any YMCA services and/or providing us with your information; you consent to this transfer.